Contact our Sales team today:
wellbeingsales@alere.com
1.866.434.9750
Work With us

Working with Us

When you become a client of Alere Wellbeing, your organization will benefit from dedicated account management, transparent reporting, seamless vendor integration, and outstanding participant satisfaction and outcomes.


Account Management

As a client of Alere Wellbeing, you will be assigned a Client Services Manager who will coordinate:

  • Program design
  • Implementation
  • Delivery of reports
  • Quality monitoring
  • Recruitment intiatives
  • Contract changes
  • Vendor integration
  • Promotional materials

Vendor Integration

A comprehensive health and wellness strategy requires close integration and flexibility across service providers. We have extensive experience working with healthcare systems, insurance providers, and other health and wellness programs, thus increasing the reach and quality of services we can provide to our clients and participants. Alere Wellbeing is able to accept health assessment (HA) data from external sources to identify potential participants. Our recruitment team then facilitates by providing warm transfers from HA vendors, outbound recruitment calls, fax referrals and direct mailings to employees’ homes. We have integrated our programs successfully with more than 70 vendors, including Optum, WebMD, Cigna, Aetna, Walgreens, Wellpoint, UHC, Staywell, and Healthways. 

Implementation

Implementing Alere Wellbeing’s programs is a smooth and efficient process. Because of our rigorous, well-defined procedure, our average client only has to dedicate between four to six hours to facilitate a successful launch. Once implemented, an average commitment of only one to two hours per month is needed to review monthly reports and associated goals and to plan for upcoming communication initiatives.



Contact Us

For a free, customized cost analysis for your organization, please contact our sales team.

Recruitment Toolkit

Our clients are provided access to an online toolkit where they can access promotional and communication tools to help promote awareness of the programs available and use them to drive participation. We regularly provide our clients with new promotional materials to use to remind eligible populations of the benefit and to encourage enrollment. Below are some examples of our promotions.

While You Were Smoking Quit Coach Tom Snap Out Of It World No Tobacco Day

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Reporting

We offer our clients a complete reporting suite outlining activity, trending, and results as well as top-line dashboard reports. Our standard data extracts can be used to import into claims analysis systems and data warehouses. A standard reporting package includes:

  • Demographics. Describes who is using the program.
  • Services. Describes what components of the program are being utilized.
  • Outcomes. Includes clinical outcomes and satisfaction rates.
  • Incentives. Tracks program activity for incentives management. 

Our clinical outcomes, customer satisfaction, participation rates, and service levels for our programs continue to surpass industry standards. We are so confident in our industry-leading performance that we are willing to put our fees at risk for agreed-upon service levels and outcomes that clients can easily track using our reporting suite.